No, there will be no administrative fees when you make changes to your booking however some changes may cause an increased rental price such as changing your return date to a later date or upgrading your vehicle.

Yes, our rental agents will gladly assist you with changes, such as adding a driver, upgrading to better insurance or changing your drop-off time.

A valid driver's license in your name and an embossed credit card are required or Payments of full Liability Cost in EFT or Cash.

You can pay for your rental in advance or you can pay for your rental when you are collecting your vehicle.

You need to bring your valid driver's license as well as your ID.

TORL Car Hire requires a credit card to hold the excess deposit on the credit card in case something happens to the vehicle while in your possession. Otherwise full Liability deposit is needed in our account on EFT payment or Cash Payment option

Within 24hrs are devoted to returning the deposit to you as soon as possible but with unexpected delays depending on Banks, it may take up to 14 to 21 working days

Yes, you may return your vehicle later than the agreed time. Please call our offices prior to your return time to inform us what time will sui you better.

Rental days are calculated on a 24 hour basis, with no grace period.

As we charge a fee (on top of the fuel charges) to top up the vehicle's fuel tank on your behalf, it is recommended you fill the tank before returning the vehicle

Roof Racks, Mobile Wi-Fi, Baby Seats, GPS, Golf Trailer, and Bicycle Racks.

Depending on the package the E-tolls will be added to your invoice. We do not charge an administrative fee for E-tolls

We will keep all belongings that were left behind in the vehicle at the offices for the renter to collect. Please be advised that renters are responsible for their belongings and TORL does not take responsibility for personal items or belongings

Across South Africa in all major cities including Cape Town, Johannesburg, Durban, Port Elizabeth, East London and Mthatha.

Yes, Depending on the package we have representatives that will be able to collect or deliver the vehicle to you outside business hours.

TORL will redirect fines to the clients that received a fine and an administrative fee (Fine Handling Fee) will be added to the client's invoice.

Clients will be charged a valet fee in the event that the interior of the vehicle has been spoiled, stained, or marked or if the vehicle smells